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In this online course, you will develop the essential communication strategies and techniques needed to excel as a leader. Through a comprehensive curriculum, you will learn how to communicate with clarity and conciseness, tailor your messages for different audiences, and enhance your active listening and feedback skills. Additionally, you will explore the principles of influence and persuasion, discover how to build trust and credibility, and practice ethical persuasion for positive outcomes. Furthermore, you will gain the knowledge and skills to navigate difficult conversations with empathy and tact, resolve conflicts constructively within teams, and develop effective communication plans for crisis situations. By the end of this course, you will have mastered the art of leadership communication, enabling you to inspire, influence, and make a lasting impact in your organization and beyond.
Here is the course outline:
1. Introduction to Leadership CommunicationThis module introduces the concept of leadership communication and its significance. It delves into various communication styles, non-verbal communication, and the use of technology in effective communication. 4 sections
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2. Influencing and Trust Building Through CommunicationThis module focuses on how leaders can use strategic communication to influence others and build trust. It highlights the importance of listening skills and providing constructive feedback. 4 sections
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3. Crisis Communication and Conflict ResolutionThe final module of the course lays the foundation for effective crisis communication and conflict resolution. It emphasizes the importance of empathy and tact in managing difficult conversations. 4 sections
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