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This online course is designed to help individuals master the essential skills of business communication. Through a combination of theoretical concepts, practical exercises, and real-world examples, participants will learn the fundamentals of business communication, including written and verbal communication, non-verbal communication, listening and feedback, cross-cultural communication, and the use of communication technology in a business setting. The course will also cover advanced topics such as business presentation skills, negotiation and persuasion, and communication in business leadership. By the end of the course, participants will have the knowledge and skills to effectively communicate in a professional business environment.
Here is the course outline:
1. Introduction to Mastering Business CommunicationThis introductory module will provide an overview of the fundamentals of business communication. You will learn about various types of business communication - written, verbal, and non-verbal, and how they are used in a business context. 5 sections
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2. Effective Communication: Listening, Feedback, and Cross-cultural AspectsThis module will delve into the concept of effective listening and feedback, cross-cultural business communication, and negotiation and persuasion techniques. You will gain hands-on experience with real-world scenarios to enhance your communication skills. 5 sections
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3. Summary: Business Presentation, Leadership, and Technology in CommunicationThis final module will summarize the course content by focusing on business presentation skills, communication in leadership, and the role of technology in business communication. You will apply your learnings in practical exercises and discussions. 6 sections
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