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This online course provides a comprehensive understanding of cross-cultural communication, equipping learners with the necessary skills to effectively interact and communicate in diverse cultural contexts. Through a combination of theoretical knowledge and practical exercises, participants will gain insights into cultural differences, develop cultural sensitivity, and learn strategies for non-verbal and verbal communication. They will also acquire essential skills such as effective listening, cross-cultural negotiation, adapting communication style, conflict resolution, and building cross-cultural relationships. By the end of this course, learners will have enhanced their cultural intelligence, enabling them to navigate and thrive in multicultural environments.
Here is the course outline:
1. Introduction to Cross-Cultural CommunicationThis initial module provides a comprehensive overview of the field of cross-cultural communication, introducing fundamental concepts and setting the stage for more in-depth discussions. 5 sections
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2. Mastering Cross-Cultural Communication SkillsDelving deeper, this module focuses on developing practical skills for effective cross-cultural communication, exploring both verbal and non-verbal cues, active listening techniques, and adaptive communication styles. 5 sections
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3. Applying Cross-Cultural Communication: Negotiation and Relationship BuildingThe final module applies the knowledge and skills gained to real-world scenarios, focusing on cross-cultural negotiation, conflict resolution, and relationship building. The module concludes by recapping key concepts and skills, reinforcing cultural intelligence. 6 sections
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