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Business Development

Basic Business Skills


Course
Free
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This online course is designed to provide learners with a solid foundation in basic business skills. Through a series of three modules, participants will gain a comprehensive understanding of key concepts and competencies essential for success in the business world. Topics covered include understanding business models, ethical business practices, financial literacy, marketing fundamentals, customer service skills, communication skills, negotiation skills, project management, leadership skills, and digital literacy. By the end of the course, learners will have the knowledge and skills necessary to navigate the complexities of the business environment and contribute to the success of any organization.

Here is the course outline:

1. Introduction to Basic Business Skills

This module will provide an overview of the course and key business concepts. It will introduce the various types of business models and the importance of ethical practices. It will also help to understand the importance of digital literacy in today's business environment.

Understanding Business Models
Ethical Business Practices
Digital Literacy
Essay
Quiz

2. Building Effective Business Skills

In this module, learners will delve deeper into critical business skills, including financial literacy, marketing fundamentals, and customer service skills. The module will also cover essential communication and negotiation skills required in business.

Understanding Financial Literacy
Mastering Marketing Fundamentals
Delivering Exceptional Customer Service
Essay
Quiz

3. Applying and Managing Business Skills

The final module will focus on the application of business skills in practical scenarios. It will cover project management and leadership skills, and reinforce the learnings from previous modules. This module will also serve as a summary and conclusion of the course.

Project Management in Action
Effective Leadership Strategies
Integrating Business Skills
Essay
Quiz
Glossary
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